All customized products and cue butts are made-to-order and shipped from our factory in Vietnam, with a delivery timeframe of 20-30 days.

Colors displayed may vary from the actual product due to the lighting source. Please note that returns or exchanges cannot be accepted for color variations.

If the butt and shaft are customized separately, perfect alignment cannot be guaranteed. Full-cue customization ensures optimal straightness and consistent performance.

For custom design printing, please contact our customer service team (cs@cuebots.com)